We are thrilled to offer a wide variety of products at Live Light Magic! Our shop specializes in sound reactive devices, LED screens, and touch lamps. Each product is uniquely designed with a magical touch that brightens up any space.

We take pride in putting a lot of care and effort into each of our products. Depending on the complexity of the device, it can take anywhere from 1-2 days to 3-4 weeks to create. We promise it's worth the wait!

We're excited to ship our magical creations worldwide! To the US, it takes about 7-12 business days. For our friends in Australia, it might take 21 business days. If you're in the EU or UK, you can expect your package within 14 business days.

Absolutely! We love making our products unique and personal for you. Feel free to reach out to us with your customization ideas and we'll do our best to bring your vision to life.

We're delighted to offer free shipping for some of our devices. However, shipping charges may apply for certain products. You can find these details in the description of each product. We're always here to help if you need more information!

No, we don't use glass in our production process. All our devices, including lamps, are made from German and Italic plexiglass (acrylic), a material that is approximately 5 times stronger than glass. This ensures durability without compromising the mesmerizing light effects. Each piece of magic is built to last!

To keep your magical device in the best condition, we recommend avoiding high temperatures and usage in wet rooms like bathrooms to prevent any potential damage to the electronic components. For cleaning, a soft, dry cloth is perfect for dusting off your device. Please avoid using water or cleaning solutions. With these simple steps, you can ensure your product keeps brightening up your space for a long time!

Yes, we absolutely do! If you're interested in purchasing our products in bulk, please feel free to reach out to us. We'd be delighted to discuss the details and make arrangements that suit your needs.

Our devices are meticulously handcrafted in Ukraine and dispatched from the Kyiv city. We ensure that each item is thoroughly tested for quality before shipping. The estimated delivery time to Europe and the US is between 10-14 days. For Australia, delivery is approximately 21 days.

We stand behind the quality of our products with a 2-year warranty on most of our devices and a 1-year warranty on our Sound-Reactive Lamps. However, this does not imply that the devices will cease functioning after the warranty period; on the contrary, you may expect the device to work for 5-10 years, depending on usage conditions. Throughout this lifespan, we are committed to assisting you with troubleshooting, providing necessary replacement parts, and offering repair consultations to ensure the longevity of your device.

The contents of the package can vary depending on the product. We recommend checking the 'Product Information' section for specific details on each item. Typically, the package will contain:
- The purchased device
- An instruction manual in English (manuals in other languages are available upon request)
- A power adapter suitable for your region, along with US/UK/AU plug converters as needed

Please be advised that buyers are responsible for any customs and import taxes that may apply. We are not accountable for any delays caused by customs procedures.

Absolutely. Our delivery success rate is 100%, and shipments are usually delivered within the specified timeframe. Our production facility is located in the safe region of Kyiv city, far from any military activity.

We accept cancellations and returns for certain items under specific conditions. For detailed information, please consult our Returns and Cancellation Policy.