Welcome to Live Light Magic

These terms and conditions outline the rules and regulations for the use of Live Light Magic's Website, located at http://livelightmagic.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Live Light Magic if you do not agree to take all of the terms and conditions stated on this page.

1. Introduction
- This document governs your use of our website and the purchase of our products.

2. Products
- All products listed on the website are subject to availability and may be withdrawn at any time.
- Product descriptions and images are provided for informational purposes and may not be entirely accurate.
- Some products are available in stock and can be shipped within 3 business days, while others are made to order, including those with customization and personalization options. For the specific timeframe for a particular product, please refer to the production and shipping information on the product page.

3. Ordering and Payment
- Orders are placed through the website, and acceptance of your order is confirmed via email.
- Payment must be made at the time of order through our approved payment gateway, 2Checkout (Verifone).
- We reserve the right to refuse or cancel any order.

4. Production and Shipping
- Customized products have a production lead time of up to 4 weeks.
- Shipping times are estimates and may vary based on location and other factors.

5. Cancellations, Returns, and Refunds
- Orders may be canceled within 24 hours of placement, provided the order has not been shipped.
- Returns are accepted within 14 days of receipt for non-customized LED lamps and LED screens, provided the product is in its original condition.
- Refunds will be processed in accordance with our refund policy as detailed on our website under the Returns and Refunds Policy section.

6. Warranty and Liability
- We provide a warranty of 24 months for our products, covering manufacturing defects.
- Our liability for any claim shall not exceed the purchase price of the product.

7. Customs, Duties, and Taxes

Live Light Magic is not responsible for any customs and import taxes that may apply. Buyers are responsible for any customs and import duties that their order may incur. Our product prices do not include VAT, GST, or any other country taxes.

As the recipient, you are liable for all import duties, customs, and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs. The grand total of your order as displayed on the checkout does not include any additional duties required. You may be contacted by your local customs office or a customs broker to settle these charges in order for your order to clear customs.

Please understand that Live Light Magic is not responsible for any delays caused by customs clearance processes. Unfortunately, we cannot control or predict these delays, nor can we legally advise or confirm the tax rates and customs charges, which vary widely from country to country.

We appreciate your understanding and patience should your order be delayed due to customs clearance procedures.

8. Intellectual Property
- All intellectual property rights in the products and website content are owned by or licensed to Live Light Magic.

9. User Obligations
- Users must comply with all applicable laws and regulations when using the website and purchasing products.

10. Governing Law and Jurisdiction
- These terms and conditions are governed by the laws of Ukraine and are subject to the exclusive jurisdiction of the Ukrainian courts.

11. Amendments to Terms and Conditions
- We reserve the right to amend these terms and conditions at any time. All amendments will be posted on this page and are effective immediately upon posting.

12. Contact Information
- For any questions or concerns regarding these terms and conditions, please contact us via our Contact Us page or by emailing us at livelightmagic[at]gmail.com.

13. Privacy Policy
- Our Privacy Policy, which outlines our data collection and handling practices, is available at https://livelightmagic.com/privacy-policy. By using our website, you consent to the processing of your personal data as described in the Privacy Policy.

Conclusion
Your use of our website and purchase of our products signifies your acceptance of these Terms and Conditions.

Date: 19 April 2024.